Workshop - Customer Service Excellence December 2, 2008

Workshop dealing with Customer Service Excellence - How to Retain Customers For Life? This program will equip the participants with the skills and knowledge of processes, which will change the way they work. The workshop will focus on enabling Leaders and Managers to deliver superior value to their customers and thereby ensure greater revenue and profits to their organization, especially during recessionary times. Faculty - Mr. Nabendu Gupta - has corporate experience of 28 years in India and abroad. Contact: 9221585088 , 64532590.