Workshop - Corporate Grooming & Business Etiquette May 28, 2009

Workshop - Corporate Grooming & Business Etiquette by the Inspiring Guide to Corporate & Beauty World. A legend behind communication perfectionism Sabira Merchant. Identifying the training needs of the contemporary corporate world, Crystal Solutions Pvt Ltd, provides the training opportunities in various fields covering Finance, Marketing, Human Resource, IT, Manufacturing, FMCG , under the guidance of the topmost players across the market. This programme is aimed towards personal/corporate finesse improvement, which is not only personalized but also customized. It meets Organization as well as personal needs of an individual as a separate and as a part of the team as a whole. Participants are helped to create self-awareness empowering them to shed their inhibitions and negativity. Particular care is taken to enhance their pronunciation, diction, voice modulation, communication skills, phone etiquette, table manners and dinning skills in particular. The course is tailor-made fitting each individual's parameters of day to day requirement and yet a uniformed eye-opener which step by step opens the window of a new world. It is an introduction and exploration of the self and a realization of your personality and potential. Day1: Self assessment and brief introduction of each individual. Identifying individual areas that need improvement- speech. Pattern, diction, body language, enunciation and pronunciations. Conversational Techniques. Build self-confidence and self-esteem. Voice modulation. Greetings, Introductions the art of small talk- Making a Great First Impression, Visiting cards exchange. How to make proper introductions. Paying & receiving compliments. Increase valuable business relationships. Designer terminology Body Language, Poise, Eye Contact. Day 2: Fine dining. World Class Entertaining, Host, Hostess, and Guest Responsibilities, American and Continental Styles of Eating, RSVP Seating Arrangements, Silverware Savvy, The Role of the Napkin, Toasting, Receiving Lines, Wines, Champagnes and Liqueurs are discussed, How to Eat Various Foods, Foods to Avoid, Travel etiquette. Business Attire -Clothes and Corporate Culture. Corporate role play, Personal Props and Accessories for Men and Women, Color Strategies for Everyone, Developing Your Professional and Personal Image, Thank You Notes, Insight of the Programme: Self-assessment and brief introduction of each individual and a discussion following of how the speech pattern, diction and body language can be improved upon. The interactive sessions eases the atmosphere as everyone has some areas that need improvement. This is followed by exercises in speech and diction where each person needs and joins in mutual discussions. At the end of this session the group gets honest appraisal of each other from a personal point of view and that of the instructor. The sessions includes various verbal exercises to polish enunciation and pronunciations. Words that are practically used everyday but mispronounced and not understood are tackled and the student uses these within the context of a complex sentence which examines the correct use of grammar. Voice modulation in using the correct range and level of tone are an underlying part of almost every session. Being an expressly interactive and unstructured course, there is total freedom for the participant to interrupt and ask questions - even those that do not pertain to the discussion.

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