Why ITIL Matters to Small IT Shops November 27, 2007

Do you know what ITIL is? Do you know how this framework for IT Service Management may change your future in the IT industry?

ITIL penetration in big IT shops has reached critical mass, with at least partial implementation by about 35% of large companies. What does this mean for people who work in smaller IT shops? More than half of all IT workers in Canada are employed in small and medium business, a segment which gets little attention from technology vendors. When will ITIL impact small business, and what affect will it have on you?

Free for CIPS members, $5 charge for the public (all welcome.)

Official Website: http://www.cipstoronto.ca/activities/event_info1.php?391