Webinar: Travelport Improves Cross-Language Customer Support with Automated Translation September 26, 2012

Travelport is a leading provider of critical transaction processing solutions to companies operating in the global travel industry. Operating in 170 countries, Travelport facilitates 2.2 billion travel related messages per day, supports more than 67,000 travel agencies and processes millions of travel transactions each year – all across 30 languages.
With this kind of volume, its customer support team needed a solution to provide timely, up-to-date support information to customers, in their language.
Attend this webinar and you will learn:
• Travelport's business need for timely translation of knowledge base content
• How Travelport has deployed and leveraged real-time translation within its knowledge base application
• The benefits and advantages Travelport has experienced as a result if this integrated solution

Date & Time-
27 September 2012 8:00 AM (30 minutes), Pacific Standard Time (PST)

Presenters-
Gerard Kerin, Head of Customer Empowerment, Travelport GDS
Michael Potts, Director of Professional Services, SDL

About SDL
SDL enables global businesses to engage with their customers in the language, the media and at the moment they choose. We help businesses manage their brands, drive global revenues, accelerate speed to market and enrich their customers’ experience. SDL solutions drive global reach across multiple languages, cultures, channels and media. SDL has over 1,500 enterprise customers, 400 partners and a global infrastructure of 70 offices in 38 countries. For more information, visit www.sdl.com.