Webinar – Listening Audit: 5 Steps to Jumpstart Customer Listening! June 11, 2009

Register now for the Overtone Webinar – Listening Audit: 5 Steps to Jumpstart Customer Listening!

Date: Thursday, June 11, 2009
Time: 11:00am - 12:00 PM PDT

Register by clicking the link below:
https://www1.gotomeeting.com/register/820034593

Join Overtone and Dr. Dave Meader, adjunct faculty at the University of California – Berkeley's Haas School of Business, and Principal of Meader Consulting Group, as they demonstrate how to conduct a systematic audit of your company’s listening channels. Dr. Meader explains how to lay the groundwork for invaluable customer insights from a company’s direct feedback channels and from social media. More importantly, Dr. Meader discusses the organizational strategies you need to get these insights out of the analysts’ cube and into the C-Suite.

For more information on the Open Mic solution, please visit www.overtone.com .