TQM Manufacturing September 8, 2008

TQM is a business philosophy and a management system of satisfying the needs and expectations of customers through the quality of a company’s products and services. TQM’s success, in large part, hinges on successfully balancing people, processes and technology. They must also balance employee involvement in teams against individual excellence. The key components of TQM includes continual improvement, teamwork, quality being everybody’s business, doing it right the first time, training, internal customer care and etc.

This workshop aims to develop participants’ abilities to formalize the power of collaboration among individuals. Participants will be taught to blend the talents, skills, and inherent creativity of diverse people and use this collaboration.

Official Website: http://www.gin-my.com/ws_tqmaug08.php