The Art Of Influence Conflict Management Course January 30, 2012

This highly experiential, 2-day course is designed for managers or project managers with over 2 years experience and some previous management training. These managers will be leading a department or project team and will be managing 1st line managers/supervisors.

The programme is intended to be an exciting and highly interactive course. Day 1 focuses on established theory as well as introducing new techniques; day 2 focuses on putting those theories and techniques into practice by using a team of actors (that you get to direct!) on a variety of approaches with colleagues, suppliers and customers followed by affirming individual practice.

You participate in a safe, informal and relaxed environment where on day 2, you can instantly see the results of your actions. It's fast, fun and extremely effective - even for the shy amongst you!