SugarCRM Training : Building Effective Workflows October 3, 2012

This module is designed to teach you how to create and manage workflows and how defining a workflow allows you to track events, set out alerts, and execute any necessary actions when the specified conditions are met.

This course will enable you to:
• Understand the complete Workflow engine in SugarCRM
• Configure your SugarCRM system to enable workflows for various processes
• Utilize the Sugar workflow components such as automated actions, conditions and alerts