Strength-Based Coaching - Webinar by TrainHR April 9, 2013

Overview : These techniques will help people at every level of the workplace - ranging from front-line teams to supervisors - learn to effectively influence and coach other people, while building lifelong interpersonal and leadership skills.

Why you should attend: Do your employees struggle with how to coach people or give them feedback, particularly in sensitive situations such as performance problems, hygiene, or attitude issues? With the help of a new training program, based on the nationally popular book How to Tell Anyone Anything, you and your team can learn the secrets of strength-based coaching-a proven, criticism-free way to communicate with people in ways that create real behavior and performance change, without getting people defensive.

Areas Covered in the Session:
Why typical "deficit-based" feedback doesn't work
The C.A.N.D.I.D. approach - a six-step process that addresses issues head-on without getting people defensive
The first 30 seconds: Creating a neutral opening that gets you in dialogue
Asking effective questions that engage the other person
Taking the emotion out of difficult messages
Finding the hidden incentive in any situation
You don't say: Phrases that never work
Why a fully strength-based approach changes the outcome of any situation

Who Will Benefit:
Senior Management Team
Directors, and Administrators
Supervisors
Employment Managers
Training Director

Official Website: http://bit.ly/Y345na