Solo HR: Big Goals, Small Departments June 10, 2010

3.75 CPE Credits

True Story: "I Survived a DOL/OFCCP Audit," and You Can Too
At any given time, your organization could be selected for an audit by the U.S. Department of Labor Office of Federal Contract Compliance (DOL/OFCCP).

Discover what actions to take should your company be under investigation and steps for proactively minimizing damage throughout the process.

Speaker
Trudy Schapansky, PHR, HR Director, Vocera Communications, Inc.

In collaboration with Jenny Vonderwerth, SPHR-CA, HR and Benefits Consultant with Liberty Benefit Insurance Services

Concurrent Sessions: Choose one to attend

HR Manager as Mediator: Successfully Leading in This One of Many Roles
As HR managers, you deal with conflict every day - from personality conflicts between colleagues, to disputes about performance, discipline, promotions, benefits, and awards. Your ability to smoothly mediate and resolve workplace conflict proves vital to your success and plays a large part in how your peers perceive you.

Through presentation and demonstration, and by using newly acquired skills during a simple workplace conflict, you will gain techniques to:

* Confidently identify when mediation is needed
* Clarify underlying interests of involved parties
* Generate solution-oriented options
* Create a climate for effective mediation that results in an agreeable resolution

Speaker
John Ford, President, John Ford & Associates

Managing Multiple Service Partners
Your ability to effectively manage your service partners is vital to your HR partnership with management and the organization. Discover strategies you can use to manage your service partners, effectively hold the outsourcer accountable and deliver unparalleled service level every day, for every one of your customers.

Speaker
Jodi Fraser, Consultant, TPO HR Management

Official Website: http://www.nchra.org