Social Media & Web Analytics Innovation April 25, 2012

The Social Media & Web Analytics Innovation Summit brings the leadership and innovators from the industry together for an event acclaimed for its interactive format, combining keynote presentations, interactive breakout sessions and open discussion.

Modern businesses are now able to collect more information on customer sentiment and behavioural patterns than every before, the challenge remains to identify patterns to increase CRM and drive success. Investment in predictive analytics allows organizations to gain insight for such a valuable resource, offering a crucial advantge over competitors and greater insight into their customers.

Official Website: http://analytics.theiegroup.com/social