Course Dates: May 27-29, 2009
This exciting and dynamic 3-day course introduces learners to the lifecycle of managing IT services to deliver to business expectations. As well as an engaging, case study based approach to learning the core disciplines of the ITIL best practice, this course also positions the student to successfully complete the associated exam, required for entry into the future ITIL v3 intermediate level training courses.
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Official Website: https://db.sao.org/calendar2/event_description.htm?eventID=4/15/09ta
Added by sao on April 9, 2009