Sales For Non-Sales People - The Essentials January 9, 2012

Do you speak with customers regularly? Do you have the opportunity to discuss new products and services? If so, this is the course for you.

In today's competitive environment, everyone in an organisation who deals with customers needs to be aware of the contribution they can make to the bottom line.

Customers are often more willing to speak freely to a non-sales person, for example, an engineer, a technician or a customer service representative than they are to a ‘sales person’.

This course is designed for those people who are new or need a refresher to the concept of ‘sales’ and do not have a sales background, but who offer additional products or services as part of their job role.

Official Website: http://www.thales-trainingconsultancy.com/course-details/sales-for-non-sales-people-the-essentials/