Retention Rally – Raise the Rents and Retain the Residents September 26, 2012

Improved occupancy means improved opportunity for rent growth. “Great,” you say, “my residents are going to be thrilled when we inform them of their increase - NOT!”

In this session, you’ll learn how to successfully obtain rent increases and create a win-win situation by utilizing a combination of communication and negotiation techniques combined with tools and a commitment to the resident resale.

Learn the difference between what residents expect and respect.
Understand how your language underlies all components of resident satisfaction.
Learn where to focus, how to focus and how to deliver!

Lots of practice + loads of tools = ready for success!

Join Lori Snider and the Webinar Wednesday Team on September 26th at 2pm Eastern Standard Time for only $29.99! *

Who Should Watch: On Site Team Members, Maintenance, Regional Managers, Small Owners, Management Company Executives, Training Directors

About Lori Snider: Lori Snider is widely regarded as one of the best sales and service trainers in multifamily real estate. A professional speaker, author and marketing strategist, Lori is a frequent and requested national conference presenter and she is regularly sought for her keen insight regarding marketing trends. Lori’s workshops and keynotes are packed with real life experiences that thousands have related to, and her sense of humor makes sessions fun and interesting. Her enthusiasm, sales skills and imaginative problem solving abilities are contagious, and her creative capabilities can take a company from average to exceptional through strategic, focused initiatives. Lori co-founded Creativity For Rent, a marketing and design firm that served the real estate industry, and has executed marketing strategies for a myriad of product types throughout the country.

A special thanks to MRI Vaultware who are sponsoring this event. Please take a moment to check them out!

Official Website: http://www.multifamilyinsiders.com/multifamily-events/viewevent/85-retention-rally--raise-the-rents-and-retain-the-residents