Project Team Leadership: Building Commitment Through Superior Communication November 10, 2009

Create more successes through enhanced project leadership, communication and negotiation skills.

The demands of a project leadership role are unique. You must learn how to serve both the needs of your team members with the needs of the project—not an easy task. Project leadership requires a blend of soft skills, such as communication and motivation, along with the bottom-line capabilities of project management.

This workshop will teach you how to master the project leadership skills that can help you build team commitment and create a more predictable project environment.
How You Will Benefit

* Build high-performance teams that can lead projects to successful implementation
* Keep the team on track through team consensus and conflict resolution
* Minimize communication misunderstandings
* Prevent team “break-ups” by using constructive feedback
* Achieve better results through clear, open and honest communication
* Optimize time, money and resources by putting the right people on the right projects

What You Will Cover

* The ins and outs of communications skills
* Team dynamics: what’s unique about project teams
* Conflict management…successful team behaviors
* How to delegate and run effective meetings
* Communicating during project implementation and closure: conveying appreciation…what to do when crisis hits…performance reporting
* Negotiating agreements: a PM’s sources of power
* Achieving commitment and creating project successes

Who Should Attend

Mid- to high-level project and program managers and directors.
Extended Training Description

Learning Objectives

* Build a High-Performing Team and Create Commitment to Assist Your Team in Meeting Its Deadlines
* Communicate More Clearly within the Project Environment, Including Giving and Receiving of Constructive Feedback
* Delegate More Successfully as a Project Manager
* Facilitate Effective Meetings, Including Presenting an Options Paper to Get the Team or Stakeholders to Make a Decision
* Manage Various Types of Communications Throughout the Project Life-Cycle
* Resolve Conflicts to Keep Team Committed and on Track
* Negotiate More Effectively, Understanding How to Better Utilize Various Influencing Styles

Leading in Today’s Project Environment

* Understand the Need for Project Management and How Its Application Has Changed Over the Years
* Analyze Project Failures at a Greater Depth of Understanding
* Define What Project Success, High Commitment, and Superior Communication Mean and How They Relate in Your World
* Identify the Key Leadership Skills Needed by a Project Manager and Assess Your Own Style

The Ins and Outs of Communication Skills

* Utilize Different Communication Techniques to Communicate with Your Project Stakeholders and Team Members in a Clear, Concise Way
* Give and Receive Constructive Feedback, Especially During Times of Anger, Disappointment, and Frustration
* Understand and Experience the Fact That the Same Words Can Mean Different Things to Different People
* Understand the Different Methods of Communicating within a Project Team and Minimize the Barriers to Communication

Understanding Team Dynamics

* Identify the Characteristics of High-Performing, Spirited Teams
* Assess the Phase That You Are in and Your Project Team Is in, Using the Team Spirit Process of Development
* Understand Conflict, the Role It Plays in Teams, Your Conflict Style, and Methods to Deal with It
* Mediate Disputes between Your Project Team Members or Stakeholders
* Use a Checklist on Successful Project Team Behaviors to Assess Your Team and Determine Possible Actions to Improve Team Behaviors

Communication During the Project Definition and Planning Phases

* Identify Your Key Stakeholders and Interview Them to Gather Their Wants and Needs
* Communicate with the Project Team and Stakeholders During Phase 1 (Project Definition) and Phase 2 (Planning) of the Project
* Understand the Three Levels of Communication Surrounding a Project
* "Let Go of the Work" and Delegate More Successfully

Communication During Project Implementation and Closure

* Communicate and Report Status During Project Implementation to Both Team Members and Stakeholders in a Way That Minimizes the Chance of Miscommunications
* Hold Effective Team Meetings and Obtain Feedback from Team Members
* Understand "Consensus" and How and When to Use It with Project Teams
* Replan the Project When It Is in Crisis and Present Options to Stakeholders in a Way That Optimizes the Chance That They Will Make a Decision

Negotiating Agreements

* Identify and Utilize Key Skills, Strategies, and Tactics Needed to Successfully Manage the Negotiation Process
* Understand a Project Manager’s Sources of Power and Analyze Your Ability to Influence Others
* Organize a Negotiation Using the Five Stages of the Negotiation Process

Wrap-Up: Effective Project Leadership

* Understand the Team Dynamics That Effective Project Managers Are Trying to Create in Order to Create a Highly Committed Team and More Project Successes
* Choose and Implement Some Tips in Creating Positive Team Dynamics
* Return to Work and Implement Some Ideas from This Course

Official Website: http://www.focustraco.com/index.php/tm-training-schedule/details/282-106206