Professional Selling Skills March 25, 2013

PROGRAM OBJECTIVES
At the end of this program, participants will be better able to independently conduct result-oriented sales calls in a professional manner.

PROGRAM CONTENT
- Concept of professional selling
- Need satisfaction selling
- Identification of customers’ needs, wants & expectations
- Pre-call planning & preparation
- Questioning / Probing and Supporting techniques
- Features & benefits selling
- Customers’ attitudes and how to handle them
- Sales negotiation techniques
- Order closing techniques

LEARNING METHODOLOGY
A proper mix of lectures, Q&A, discussions, exercises and case studies.

RECOMMENDED PARTICIPANTS
* Sales Executives / Representatives / Officers
* Sales Managers & Supervisors
* Marketing Officers / Supervisors / Managers
* Customer Service Officers / Supervisors / Managers
* All who are interested to sharpen their selling skills

COURSE FEE
() Rp 3.400.000,- per person
() Excluding 10 % VAT
() Including a certificate, refreshments, lunch, stationery and writing instruments

REGISTRATION
Trimitra Consultants
Ms. Dwi Lia / Ms. Tisca Hadyanita
Phone : +6221-7452275, 7451948
Fax : +6221-7452049
Email : marketing2@trimitra.com
Website : www.trimitra.com

Official Website: http://www.trimitra.net/professional-selling-skills/