Oracle University Oracle 11i / R12 CRM Training July 21, 2009

Course Abstract:
Oracle's integrated R12 Customer Relationship Management (CRM) solution is a set of applications that give you information-driven sales, service, and marketing. Oracle CRM is built on an open, standards-based architecture that streamlines business processes, improves data quality, and allows all your key divisions to draw from the same source of data. Once you learn the essentials of Oracle R12 E-Business Suite, you can develop advanced knowledge in any of the following focus areas:
• Common Application Components Fundamentals
• Marketing Fundamentals
• Sales Fundamentals
• Service Fundamentals
• Depot Repair Fundamentals
• Field Service Fundamentals
• Service Contracts Fundamentals

Course Objectives:
• Implementation concern
• Setups & project orientation
• To implement Oracle EBS
• Real Time Training with Industrial Experts
• Technical Integration with Business Processes
• Business Process Exposure Solutions
• End to End Support

Required Knowledge & Prerequisite:
2 years of domain experience or equivalent qualification

Course Fee:
Please contact us

Payment Mode:
Cash / Cheque / DD / Wire Transfer

Duration:
Depends on the Course / Module(s)

Warm Regards,

iWare Logic Technologies Pvt. Ltd.

Oracle Applications & Technologies | Consulting | Training



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