NCRC's The Art and Practice of Mediation: Introductory Course May 4, 2010

This intensive 32-hour skill-building course teaches NCRC's classic six-stage facilitative mediation process through a combination of lectures, simulations and participatory exercises. Mediation skills enhance effectiveness in dealing with a wide array of professional and personal challenges. The training provides essential skills to anyone who plans to take a more active role in conflict resolution.

Official Website: http://www.ncrconline.com/Training/MediationSkillsTraining.php