Managing Today`s IT and Technical Professionals August 2, 2009

You have the experience and the technical skills. Now add the management know-how to lead your team of IT professionals and drive results!

Managing information technology professionals demands a whole new set of skills. It requires a keen understanding of the characteristics and style of IT professionals —and the best approach to achieve successful communication, team building, coaching and career planning. In just three days, you’ll learn how to get your IT professionals working together more efficiently and productively on project teams, work groups and task forces.
How You Will Benefit

* Understand what drives or motivates IT professionals
* Develop a broader organizational perspective
* Learn which combination of best management approaches works best for your team of information technology professionals
* Align the IT professional’s goals with business goals
* Analyze performance based on business requirements

What You Will Cover

* Using the MBTI® Instrument to understand your type and the working styles of those you manage
* How the characteristics of “typical” IT professionals affects your management action
* Planning—the foundation of managing technical professionals
* Making decisions with technical professionals
* Delegating, motivating and coaching
* Choosing talented technical professionals
* Managing progress and evaluating performance
* Managing effective communication in a changing world

Who Should Attend

IT and technical professionals who have been—or are about to be—promoted to a management position…experienced managers who are new to the technical environment.

Extended Training Description

Learning Objectives

* Understand the Basic Management Skills of Planning, Decision Making, Delegating, Motivating, Coaching, Hiring and Evaluating
* Understand How Managing Technical Professionals Is Both the Same as and Different from Managing Non-Technical Professionals
* Know Your Own Personality and How to Use It as an Effective Manager
* Understand the Uniqueness of Each Individual and What It Takes to Manage Him or Her Successfully
* Develop Particular Communication Skills That Can Help You Manage Change
* Know How to Ask Questions That Promote Understanding
* Understand Your Unique Role and How to Prepare for It
* Understand How to Translate Ideas into Actions That Get the Results You and Your Own Manager Want

The Management of Technical Professionals

* Understand the Challenges Facing All Managers
* Understand the Particular Challenges Facing Technical Managers
* Make the Transition from Technical Professional to Manager
* Analyze Your Roles in Leading, Managing, Delegating and Doing, and Apply Those Roles Appropriately

Applying Personality Type to Technical Professionals

* Understand Your Personality Type and That of Others
* Manage the Implications of Uniqueness and Sameness
* Use Personality Type in Problem Solving
* Adopt Communication to Different Psychological Types

SMART Objectives—A Foundation for Managing Technical Professionals

* Understand the Use of the Vision and Mission
* Be Able to Set S.M.A.R.T. Objectives

Making Decisions with Technical Professionals

* Understand the Continuum of Decision Making
* Choose the Best Approach for Each Decision
* Use Decision Making to Build Your Team

Delegating, Motivating and Coaching: The Power Tools for Managing Technical Professionals

* Use the Learning Curve to Manage Technical Professionals
* Delegate for Development and Productivity
* Motivate Technical Professionals
* Use Coaching and Feedback for Development

Choosing Talented Technical Professionals

* Define the Skills, Behaviors and Talents That You Need for Any Position
* Construct Effective Interview Questions
* Understand the Legal and Policy Requirements in Hiring
* Conduct Effective Interviews

Managing Progress and Evaluating Performance

* Know How to Set Expectations for Performance
* Know How to Conduct Formal Annual Performance Reviews and Informal Quarterly Reviews
* Use the Power Tools of Delegation, Motivation and Coaching to Manage Progress and Evaluate Performance
* Be Able to Deal with Mismatches between Performance and Need

Planning and Taking Action

* Deploy a Tactical Plan
* Make Change Happen

Official Website: http://www.focustraco.com/index.php/tm-training-schedule/details/210-103201