Managing Supplier Performance: Measurement, Certification and Quality Improvement December 2, 2009

Learn effective supplier management in order to save money, avoid risks, enhance operations—and thrive in today’s business environment.
How You Will Benefit

* Discover the six-step process for evaluating strategies for supplier management and partnerships
* Develop a collaborative partnership while managing suppliers
* Create a supplier management environment that’s conducive to a productive exchange of ideas
* Assure adequate and vigorous bidding—while reducing time, clerical, recording and follow-up costs associated with unrealistic bidders
* Do business with only top-notch suppliers

What You Will Cover

* How managing suppliers through target costing and supplier performance work hand-in-hand
* When to involve suppliers in designing products and services
* Calculate total cost of procurement for performance measurement
* How performance measures fit into the strategic supplier management framework
* Build a cross-functional team for supply sourcing
* How ISO-9000 and QS-9000 can help qualification
* The seven steps to supplier certification

Who Should Attend

Those responsible for managing suppliers, including materials managers, purchasing managers, buyers, quality control technicians, quality control managers, plant managers, industrial and operations managers and product managers.

Note: When you attend this seminar, please bring a copy of an annual report and a calculator.
Extended Training Description

Learning Objectives

* Learn How Managing Suppliers Through Target Costing and Supplier Performance Work Hand in Hand
* Know When to Involve Suppliers in Designing Products and Services
* Calculate Total Cost of Procurement for Performance Measurement
* Understand How Performance Measures Fit into the Strategic Supplier Management Framework
* Build a Cross-Functional Team for Supply Sourcing
* Learn How ISO-9000 and QS-9000 Can Help Qualification
* Understand the Seven Steps to Supplier Certification

Linking Supplier Performance to Business Strategies

* Learn the Value of Effective Supplier Performance Measurement to the Firm
* Understand the Impact of Suppliers on the Firm’s Competitive Position
* Create Supplier Performance Expectations That Link to Business Goals
* Address How an Organization Manages Performance of External Providers of Goods and Services for Optimal Results
* Learn How to Align Supplier Management with the Firm’s Business Strategies and Understand How the Organization’s Business Objectives Flow Down to Suppliers
* Evaluate the Organization’s Alignment of Internal and External Resources in the Pursuit of Its Mission

Designing an Effective Supplier Evaluation System

* Review Tools to Determine Which Suppliers Are Best Suited to Company Needs
* Explore How to Align Supplier Performance Metrics with Organizational Strategies
* Examine Various Models for Supplier Performance Measurement

The Use of Cost-Based Measurement Systems

* Discuss Which Costs Should Be Measured
* Allow Participants an Opportunity to Examine "Soft Costs"
* Explore Methods of Quantifying "Soft" Costs
* Review How to Use Weighted Measures to Reflect Corporate Priorities
* Summarize the Impacts of Supplier Performance in Dollars

Defining Other Methods of Supplier Evaluation

* Learn How Other Companies Have Achieved Success in Managing Their Key Supplier Performance Measurement Criteria
* Understand the Different Methodologies Used to Manage Supplier Development and Evaluate Them Against World-Class Performance

Linking Metrics to Supplier Classification

* Understand the Concept of a Tiered System
* Discuss Various Models for Rating Suppliers
* Discuss Benefits of Supplier Classification

Supplier Certification, Strategic Alliance and Partnerships

* Understand the Major Elements of a Supplier Certification Program
* Learn the Prerequisites and How to Establish a Plan to Begin the Certification Process with Key Suppliers to the Firm
* Learn the Critical Steps in Implementing One
* Develop an Understanding of the Elements of Successful and Unsuccessful Alliances
* Learn the Process for Developing Supplier Partnerships
* Learn How to Evaluate Strategies for Beginning Supplier Alliances
* Learn Ways to Discover Partnership Candidates

Conducting Supplier Performance Reviews

* Present Methods for Holding Supplier Performance Review Sessions
* Discuss How a Firm Uses Metrics and Feedback to Achieve Improvement
* Present Strategies for Changing Supplier Behavior

Outsourcing Supplier Performance Management

* Present Various Options for Third-Party Tracking of Supplier Performance
* Review Benefits of Using a Web-Based Evaluation System
* Discuss How an Outsourced Supplier Measurement System Might Be Linked to Internal Data

Official Website: http://www.focustraco.com/index.php/tm-training-schedule/details/308-105605