Overview: The program will address the critical success factors associated with highly effective healthcare leaders with a particular emphasis on front-line leaders, or those leaders closest to where the work takes place.
Topics discussed will include effective communicating techniques; performance management; how to motivate others' the leader's role in performance and process improvement; how leaders can use metrics to move and influence team performance; delegation tips; and effective time management techniques. This program will also provide a review of best practice leadership behaviors.
Topics and lean techniques discussed include learning how to map out and visualize patient and process flow; how to use visual signals to improve efficiency and productivity; how to identify and reduce waste (non-value added activities); and how to deliver greater value to patients using less resources.
Why should you attend: Well-managed healthcare providers do many things well - but they are particularly good at developing and leveraging front-line leaders (managers, supervisors, team leaders, and coordinators).
Front-line leaders are vital to providing focused and consistent leadership where it matters the most - at the unit and departmental level where the work actually takes place.
It takes more than just being focused on process improvement and smart workflow - it takes competent, consistent, and effective leadership. Now more than ever, leaders have to maximize the performance of their people - learn how top leadership performers do it in this new, live webinar.
Areas Covered in the Session:
The seven core competencies of highly effective healthcare leaders
Tips and techniques for developing healthcare supervisors and team leads
The leader's role in process and performance improvement
How to maximize the performance of your employees
How smart leadership can help improve financial performance
Best practices of high-performing home care leaders
Effective communication, delegation, and time management techniques/methods
How to hardwire vital behaviors in staff - and instill front-line accountability
How to monitor and manage processes using metrics
Who Will Benefit:
CEOs
Vice Presidents
Directors
Managers
Supervisors
Team Leaders - anyone with decision-making authority and leadership responsibilities within a healthcare organization
Chris Calderone, MA, MBA Chris Calderone is the founder and managing partner of the Lean Healthcare Consulting Group, LLC, a healthcare consultancy firm that focuses on the home medical equipment sector and the post-acute setting - including home healthcare, home infusion, complex rehab, and long-term care. The LHCG specializes in process assessment, workflow optimization tactics, leadership development, talent management, lean thinking training and applications, process redesign, change management, and strategic planning. Chris started in healthcare 1993 and has worked throughout the health care continuum for hospitals, home health agencies, DME providers. He has held variety of leadership roles in operations, strategy, and quality improvement. Chris is a veteran of the United States Army and he holds a B.A. in healthcare management from Spring Arbor University, a MBA from the University of Phoenix, and a master’s degree in organizational management from Spring Arbor University. Chris is known for his special expertise in home health, long term care, hospice, HME distribution operations, multi-disciplinary out-patient clinics, physician practices, and home medical equipment operations. Chris is a nationally recognized health care speaker and author. Chris has presented to many national audiences at healthcare trade shows and annual conferences. He has also written several articles for various healthcare management publications on quality, leadership, and performance improvement.
For more info please visit the site http://alturl.com/rne9s
Added by Roger Steven on January 15, 2013