ITIL V3 Foundation Training Course September 23, 2009

This ITIL V3 Foundation training course is an intensive introduction to the ITIL service management framework, providing a “best practice” approach to all aspects of the service lifecycle which is designed to enable successful delivery and support of quality IT Services.

This ITIL training course consists of short lectures, discussions, examination technique, mock examinations and culminates in an invigilated exam on the third day. Silicon Beach Training's ITIL V3 Foundation training course provides an excellent introduction to IT Service Management, and offers preparation for a Service Improvement Programme.

Official Website: http://www.siliconbeachtraining.co.uk/itil-v3-service-management-training/itil-v3-foundation/