Friday, June 6, 2008 - 8:30am-5:00pm
Location: New Horizons
9800 SW Nimbus Ave # - 100 Beaverton, OR 97008
Cost:: $599 for members $699 for non members
This full day class is focused on updates to ITILĀ® contained in the refresh and release of the 5 book Version 3 set, including the new Service Lifecycle approach to implementation. Session will focus on new information and concepts contained in the refresh. Additional processes, functions and relationships will be reviewed while adding to your working set of common terminology.
Intended Audience
Holders of the ITILĀ® Foundation Certificate looking to update their qualifications and knowledge.
Official Website: https://db.sao.org/calendar2/event_description.htm?eventID=6/6/08ta
Added by sao on May 28, 2008