Simplilearn Solutions (APMG-UK accredited Authorized Training Organization (ATO) for ITIL certification training worldwide) is conducting ITIL Intermediate Service Operation module training workshop in Washington, DC from May 2 - 4, 2012 for $1999 Only.
The ITIL Intermediate Qualification:
Service Operation certificate is part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert qualification in IT Service Management.
The purpose of this ITIL Intermediate Service Operation training module and the associated exam and certificate is to impart, test, and validate the knowledge on industry practices in Service Management as documented in the ITIL Service Operation publication.
Enroll now! for ITIL Intermediate Service Operation (SO) training in Washington, DC. for $1999 only.
Syllabus of ITIL Intermediate Service Operation training workshop in Washington, DC.
Simplilearn ITIL Intermediate Training: Service Operation Module: Course Overview:
- Introduction to Service Operation
- Service Operation Principles
- Service Operation Processes
- Common Service Operation Activities
- Organizing Service Operation
- Technology Considerations
- Implementation Considerations
- Challenges, Critical Success Factors and Risks
Target audience for ITIL Intermediate Service Operation training module:
- Chief Information Officers (CIOs)
- Chief Technology Officers (CTOs)
- IT Managers, IT Supervisory staff, IT Team leaders, IT Service designers, IT architects, IT planners
- IT consultants, IT audit managers, IT security managers
- ITSM trainers involved in the on-going management, co-ordination and integration of operation activities within the Service
- Lifecycle Individuals who require a detailed understanding of the ITIL Service Operation phase of the ITIL core Lifecycle and how it may be implemented to enhance the quality of IT service provision within an organization.
- IT professionals working within or about to enter an IT Service Operation environment
- Individuals seeking progress towards the ITIL Master in IT Service Management for which an ITIL Expert qualification is a pre-requisite
Course Fees: $1999 Only.
Please visit http://www.simplilearn.com/simplilearn/events/itil-intermediate-service-operation-usa to enroll now for ITIL Intermediate Training Service Operation Certification Training in Washington, DC.
Please email support@simplilearn.com or visit http://www.simplilearn.com for more information on ITIL intermediate training courses conducted by Simplilearn worldwide.
Prepare for ITIL Intermediate certification now!
http://www.simplilearn.com/simplilearn/events/itil-intermediate-service-operation-usa
Official Website: http://www.simplilearn.com/simplilearn/events/itil-intermediate-service-operation-usa
Added by Seema V on February 26, 2012