Overview : We'll cover what other employers have learned the hard way, paving the way for others. We'll also discuss challenges that you may have never even given any thought. We'll also look at emerging best practices and innovative solutions to work place investigation compliance problems.
Why should you attend: Management techniques just don't always have an answer for the modern challenges you face. Wherever there are people, there are employee relations issues which can turn into compliance issues. Today, there are enough misunderstandings and communication to keep a person busy every day, all day.
However, the assigned investigator in many workplaces is often an already overburdened employee to whom another time consuming project is now assigned, often to their dismay. This investigator may have had little to no training in how to perform investigations. Or they may have had training in the process of investigatory mechanics but never actually performed an investigation. In theory, investigatory interviewing sounds easy but in reality, it's often not.
Areas Covered in the Session:
Employer Compliance Considerations in Investigations-Why doing a good investigation is so crucial to limiting legal liability.
How to Take a Complaint- This key to a good investigation is more important than you may think!
Recognizing the Roles in an Investigation- How it differs from regular HR work processes.
The Investigative Process- Without a process, you never know where your faulty investigation may end up but you can be sure it will not be a good place.
The Interview-How to get good, factual information from witnesses and how you will know it is credible.
Decision Making-How to make defensible decisions concerning the correct action to take.
After the Investigation-The investigation is over…or is it?
Who Will Benefit:
HR Generalists
HR Managers
Plant Managers
Management
Business Owners
Official Website: http://bit.ly/Yt7CqB
Added by Russel Stuart on March 13, 2013