Innovation Games for Customer Understanding February 21, 2011

Are you a product manager, team lead or product development professional who is looking for a more effective and fun way to to get better information from your customers? Are you a sales professional who wants to get a better handle on your accounts needs? Are you an agile team member looking for creative techniques to improve your agile processs?

The Innovation Games® for Customer Understanding Class is designed for you. This two-day intensive course will teach you to plan, play and post-process both in-person and online Innovation Games, a set of serious games designed to help you gain true customer understanding, enabling you to create truly breakthrough products and services.

During the interactive two day class, you'll learn: what each Innovation Game will accomplish, why it works, and how to play it with customers.
Then, we'll show you how to integrate the results into your product development processes, helping you focus your efforts, reduce your costs, accelerate time to market, and deliver the right solutions, right from the start.

Instructors:
Luke Hohman, CEO and founder of The Innovation Games(r) Company and inventor of Innovation Games.
Lowell Lindstrom, President of the Oobeya Group and Agile community veteran.

Official Website: http://innovgameschicago.eventbrite.com/