Innovating Customer Experience for Lasting Differentiation May 19, 2009

The new workshop provided by Market4Demand Marketing Educational Series for Entrepreneurs (MESE), Innovating Customer Experience for Lasting Differentiation, presents strategies, tactics and techniques that you can use to grow your business and gain competitive advantage through lasting differentiation. A key to cracking the code for superior market positioning is innovation of the customer experience. Former Silicon Valley American Marketing Association President, author and instructor, Lynn Hunsaker, will show you how to introduce long-lasting business results by innovating your customers' experience and provide you with information and insights you can implement right away for your own products and services.

Topics covered include:
-Learn how to innovate customer experiences
-Look at your products and services with a new perspective
-Include customer challenges surrounding your offerings in your innovation endeavors
-Build more profitable customer relationships
-Beat your competition in ways that are hard for them to copy
-Enjoy higher share-of-wallet and organic word-of-mouth for higher share-of-market

$60.

Official Website: http://www.acteva.com/booking.cfm?bevaid=182795