Ed Cortis presents the story of the Lonely Planet SAP team and their transformation from an unfavoured ‘back office’ shared service, to one of the leading teams in the company in terms of Net Promoter Score and tangible business results.
Official Website: http://skillsmatter.com/podcast/agile-scrum/lonely-planet-leadership-and-agility/js-1641
Added by skills.matter on April 2, 2012