From Six Sigma to Re-Inventing Quality - Webinar By MentorHealth September 18, 2012

Overview: Understanding Six Sigma variation, the causes of variation, and why it takes about 10 years to implement a six sigma program is the key to understanding there is more to quality than the traditional quality.

This webinar covers elegant techniques and management methods for achieving Zero Defects for adverse events and using innovation to lower the costs. The webinar will also cover how to use the traditional DMAIC tool efficiently with Deming’s theory of profound knowledge and Crosby’s model of “quality is free.”

Why should you attend : Even if a hospital achieves the six sigma quality, there is still a chance of
76 newborn babies in the U.S. will be given to wrong parents each month
At least 1000 patients will be getting wrong medications per week
107 incorrect medical procedures would be performed every day
Therefore we need to do much more than six sigma. We need to re-invent quality management using more robust methods..

Areas Covered in the Session:
Understanding normal distribution
Understanding Six Sigma variation
Managing common cause and special cause variations
DMAIC concept for quality improvement
Replacing uncontrollable processes
Limitations in Six Sigma quality
Re-defining quality improvement
New Quality Strategies

Who Will Benefit:
Quality Assurance Staff
Patient Safety Officers and Analysts
Physicians
Pharmacy staff
Nursing Staff
Hospital Administrators
Risk Managers
Senior Management

Official Website: http://alturl.com/rfunt