This webinar will cover how to handle the investigatory interviews to find out the truth. The session will discuss the difference between misinterpreted recollection vs. purposeful distortion and how to get to the bottom of the situation.
Why Should You Attend:
Employers conduct investigations for a variety of reasons; employee complaints, background checks, allegations of misconduct, losses of various types. The shared primary purpose of these investigations is the same - to find out the true facts of a situation to determine a course of action to take - or to not take.
In these investigations, employers often depend heavily upon employee’s recollections. Most employees will do their best to be forthcoming, and recount truthful and factual information to the best of their abilities. So how do you know when you’ve got all the accurate facts? That all witnesses have been forthcoming? Or haven’t purposefully given misrepresentations of the facts? If you’re talking to someone to find out what they know, that you don’t - how would you know what information if any that a witness distorted, left out or used to purposefully misinform? How is an investigator to know the difference between someone’s inaccurate recollections vs. purposeful misrepresentation?
By attending this webinar you will be able to understand the aforementioned and handle the investigatory interviews.
Official Website: http://www.complianceonline.com/ecommerce/control/trainingFocus/~product_id=702733?channel=yahooevent
Added by complianceonlinecom on February 4, 2013