Fielding Questions with Finesse - A Presenter/Facilitator Must! March 24, 2009

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Have you ever faced an audience feeling like you were under fire, tongue-tied, or otherwise flustered? Making a prepared presentation is one thing, but responding to questions is quite another. And, it can be your chance to shine! It just takes a bit of know-how. Discover how to ask for questions, watch for traps, and prepare for a Q&A. Learn how to deal with difficult people, tough questions, and sensitive situations. In this presentation, you will learn how to deal with difficult people, tough questions, and sensitive situation at the end of departmental and company-wide meetings, such as when communicating policy or procedure changes, or making proposals and recommendations to top management or board members.

Participants will learn:

How to ask for questions, watch for traps, and prepare for a Q&A.

Learn how to deal with difficult people, tough questions, and sensitive situations at the endof departmental and company-wide meetings, such as when communicating policy or procedure changes, or making proposals and recommendations to top management or board members.

How to respond to a few specific HR related questions.

Mary Jane Mapes is founder and president of The Aligned Leader Institute, a management consulting and leadership development organization. She has been an executive coach, management consultant, workshop facilitator and professional speaker for over twenty years, helping transform managers into leaders who motivate and inspire others to voluntarily go above and beyond expectations to achieve extraordinary results.

Food, Beverages and Networking:5:30 pm - 6:00 pm
Program: 6:00 pm -7:15 pm
Wrap up: 7:15 pm -7:30 pm

Cost: $ 20 Local chapter members (any local chapter of MI)
$ 25 Non-local member
$ 15 Students



Organized by Mid Michigan ASTD
A professional organization dedicated to developing the networks and individuals involved in workplace learning and performance.
We welcome guests and new members!

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Ticket Info:  

• Non-member, $25.00
• Member, $20.00
• Student Rate, $15.00

Official Website: http://mar24questions-upcoming.eventbrite.com