PROGRAM OBJECTIVES
After attending participants will be better able to :
* Understand the fundamentals of effective negotiation
* Choose the correct negotiation strategy and style
* Effectively apply the chosen strategy and style
PROGRAM CONTENT
* The concept of effective negotiations
* Characteristics of good negotiators
* The process and stages of negotiations
* Forces in play during negotiating
* Negotiation styles
* Negotiation gambits
* Setting negotiation objectives
* Factors to consider when negotiating
* Pinpointing relevant key success factors and SWOT
* Choosing the right negotiation strategies
* How to effectively implement the chosen negotiation strategy
* Negotiating through written communications
* Negotiating through the telephone
* Negotiating face to face
* Cues, clues, signs and signals in negotiations
* Face and body language in negotiations
* Challenges in conducting actual negotiations and how to overcome them
LEARNING METHODOLOGY
A proper mix of short lectures, Q&A, sharing, discussions, individual & group exercises and case studies
RECOMMENDED PARTICIPANTS
This program is for those who are about to be promoted and those who have just been promoted into managerial positions.
Official Website: http://www.trainingbangkok.com/upcoming-schedule/effective-negotiation-skills/
Added by Eric Ngk on August 11, 2011