Effective Employee Performance Evaluation and Management January 14, 2009

Effective organizations conduct performance evaluation of their employees periodically. Sometimes this results in dissatisfaction for both employees as well as appraisers. This is because appraisers may not have the right appraisal instrument or know how to conduct an appraisal interview which may be perceived as fair by the employees, amongst other reasons.

This programme addresses the main issues of what criteria to evaluate in an appraisal, know the various appraisal methods, how to conduct an appraisal interview, manage performance and take necessary disciplinary action.

It focuses also on the importance of proper performance management and how to go about it, so that employees look forward to performance appraisals.
Objectives

* Understand the important role of performance appraisals and performance management in an organization.
* Understand the organizational and human factors that make or break a successful appraisal system.
* Use different methods of appraisal.
* Use fair and appropriate criteria.
* Conduct an appraisal interview in a fair manner.
* Know how to rate employees performance.
* Draw up action plans for performance management.
* Decide on disciplinary action on repeatedly poor performers.

Who Should Attend

HR / Non-HR Managers, Executives, Supervisors, Assistants and anyone who are involved in employee performance evaluation.
The Expert - Mr Cyril Pagadala

Cyril Pagadala has vast real work experience, in local and multinational companies, of more than 18 years in the field of Human Resources Management, Administration and Operations in various industries: banking, manufacturing, hospitality, tourism, and publications. He last held the position of Director of Administration and Human Resources. He is now a lecturer and corporate trainer.

He has a BA (English) and MA (Human Resource Management).

In his work experience he has gone through the whole gamut of HRM including: setting up the HR Department A-Z with appropriate systems, designing policies and procedures, handling misconduct, taking disciplinary action, conducting the domestic inquiry, handling grievances, carrying out negotiations with trade unions and collective agreements, administration of the Employment Act 1955 and Regulations, Company Policies, etc; at all levels

Cyril Pagadala is a PSMB Certified Trainer for Corporate Programmes (PSMB/ TTT 0217) and a PSMB Approved Trainer in English and Business Communication for the PSMB Graduate Training Scheme;

He trains and facilitates programmes in Human Resource Management, Employment Laws, Managerial Skills, Customer Relations, Soft Skills, English and Business Communication.

Cyril partial list of clinets include: CCM Chemicals, Ornasteel Enterprise Corporation, FELDA, Euratech (M), Alliance Bank, Affin Bank, MBF Cards, Telekom Malaysia, PERODUA, Hotel Maya, Prestar Steel Pipes, Companies Commission Malaysia, Manulife, TNB, Malaysia AIDS Council, Malaysia Newsprint Sdn Bhd, Equatorial Hotel, BC Petrochemical, Wonder Bowl, Schaefer Kalk (M), Guardian Venture (M), Kudrat Maritime, Hitachi Chemical, Redtone Telecommunications, Multipurpose Insurance, EON, Cargil Palm Products, Petronas, YTL Land, Samsung Electronics (M), Takaful Nasional, Job Street.com, Toshiba, etc.

Official Website: http://www.gin-my.com/ws_20090114_hr_performance.php