Effective Conflict Management at Workplace May 17, 2009

Workplace conflict can of the most destructive behaviors handling conflict one of the most challenging task of managers. Our natural response when confronted with conflict is to either run away or stay and battle it out. Whichever response is chosen we can sometimes feel uncomfortable with the results; either because we have imposed our will on another, or they have imposed their will on us. These situations can be successfully managed when you are equipped with the correct techniques which allow conflict to be resolved and a mutually acceptable compromise to be reached. This exciting program, focusing on how to handle conflict in the workplace and conflict management, will equip delegates with practical techniques they can use to perform effectively in any difficult work situation.

Official Website: http://www.gin-my.com/ws_20090518_hr_ecmw.php