Effective Business Communication Skills April 17, 2013

PROGRAM OBJECTIVES
At the end of this program, participants will be better able to:
() Prepare business correspondences that are systematic, clear, concise and to the point
() Prepare and deliver effective business presentations
() Effectively participate in business conversations & meetings

PROGRAM CONTENT
- The concept of effective business communications
- Choosing the right business communication media
- Planning and preparing business communications
- Using the right words
- Effective sentences and paragraphs
- Writing believably
- Selling ideas
- Writing formal and informal business correspondences; Requests, proposals, decline of requests & proposals, emails, etc.
- Writing formal and informal reports
- Body language
- Signs & signals and cues & clues
- Strokes, pacing and rapport
- Preparing business presentations
- Delivering business presentations
- Preparing for business meetings
- Conducting internal & external business meetings

LEARNING METHODOLOGY
A proper mix of lectures, Q&A, sharing, discussions, individual & group exercises, cases and role plays

RECOMMENDED PARTICIPANTS
This program is designed for all Managers, Supervisors and Senior Staff whose jobs involve frequent communications with internal and external stakeholders.

Past participants include Branch Managers, Sales Managers, Promotion Managers, PR Managers, Community Relations Manager, Government Relations Manager, Project Managers, Team Leaders, Procurement Managers & Officers, Sales Executives, Finance Managers & Officers, Personal Assistants, Senior Secretaries.

COURSE FEE
* Rp 4.000.000,- per person
* Excluding 10 % VAT
* Including a certificate, refreshments, lunch, stationery and writing instruments

REGISTRATION
Trimitra Consultants
Ms. Dwi Lia / Ms. Tisca Hadyanita
Phone : +6221-7452275, 7451948
Fax : +6221 - 7452049
Email : marketing2@trimitra.com / marketing3@trimitra.com
Website : www.trimitra.com / www.trimitra.net

Official Website: http://www.trimitra.net/business-communication-skills/