Overview : Feedback is a specific method of obtaining information about our own individual performance.
Feedback lets us know where we need to improve and where to focus our actions.
The process of giving effective and constructive feedback is a powerful method of ensuring continuous improvement.
Areas Covered in the Session:
Avoid communicating in destructive and negative criticism
Keep personalities out by addressing the specific behavior
Use objective language when communicating both, the desired and unwanted behavior
Understand the value of providing prompt feedback
Use the Feedback Planner to enhance Feedback Skills
Who Will Benefit:
Spanish speaking Team Leaders
Supervisors
Front Line Employees
Official Website: http://alturl.com/8xfip
Added by Russel Stuart on February 11, 2013