Developing and Executing a Customer-centric Strategy April 22, 2009

What’s your organization’s customer-centric IQ?

Without a customer-centric strategy and a high score on customer focus…your company is in danger of lowering its bottom line! Winning companies are those who have a strong customer-centric strategy and a growing level of customer loyalty. Not just a theory of good customer service…but a total organizational, customer-focused strategy built around customers’ needs. Why not join the winner’s circle by structuring a corporate plan that enhances the total customer experience!

Official Website: http://www.focustraco.com/index.php/tm-training-schedule/details/85-108204