Customers are in Control -- Learn How They Can Drive Your Success October 15, 2007

Patty Seybold to Keynote at Kana's Customer Summit

Customers are in Control -- Learn How They Can Drive Your Success

Do you have demanding customers? Passionate customers? Vocal critics? Customers with great ideas? Learn how you can harness their creativity to improve the customer experience you offer. You'll see how other firms are empowering their customers and engaging with them to support other customers, to make their business processes more customer-friendly, and to extend, improve and design new and improved products and solutions.

http://www.e-ventcentral.com/events/KanaCustomerSummit2007/

Event submitted by Eventful.com on behalf of pseybold.