Customer Relationship Management CRM Training Dubai October 4, 2008

Objectives:
By the end of the CRM training program, participants will be able to:
Understand why Customer Relationship Management CRM is essential for attracting, retaining and growing loyal customers.
Determine the uses and objectives of a CRM system.
Recognize best practices in implementing a CRM strategy.
Use CRM for improving marketing, sales, customer service training, and customer contact.

Official Website: http://www.meirc.com/programs.php?id=555