Customer Engagement Boot Camp 2008 Kuala Lumpur March 2, 2008

This 2-day training course examines the essential concepts and techniques to woo customers in today’s era of choice.

This training is tailored to empower sales/marketing/operations/customer service functional units with the needed skills to handle each and every individual customer. With proper communication techniques, companies are able to unlock the true value of customer engagement.

The benefits are obvious – product innovation, brand building, product improvement based on feedback and many more.

Engaging customers is part of good business strategy, but to engage them at all levels of the business process will prove to be too time consuming and not cost effective. Companies must assess if they are engaging the right focus group for the right product at the right time.

Find out all these and more at Customer Engagement 2008!

Official Website: http://www.k2b.com.sg/ce2008