Customer Contact & Call Centers October 19, 2008

Customer Contact & Call Centers helps call center professionals find the best ways to improve the value of a call center to any organization. Whether you’re looking for innovative ways to train mentor and motivate your workforce, more insightful performance measurement tools, an enhanced customer experience, or better ways to obtain actionable feedback that can be relayed back to the organization, this is the event for you to attend.

Official Website: http://www.iirusa.com/customercontact