Creating the Lean Physician Practice - Webinar By MentorHealth November 15, 2012

Overview: This practical, how-to webinar session will clearly and succinctly provide an overview of the six proven "success steps" for implementing lean in any healthcare environment: with a special emphasis on the physician practice.

This webinar will also provide insight on how to apply lean tools and techniques that can be used to improve both patient flow and billing processes two areas that are often ideal for focused improvement efforts.
Lean techniques and concepts can help physician practices and other healthcare providers reduce the hidden costs of inefficient processes while improving patient and staff satisfaction.

Topics and lean techniques discussed include learning how to map out and visualize patient and process flow; how to use visual signals to improve efficiency and productivity; how to identify and reduce waste (non-value added activities); and how to deliver greater value to patients using less resources.

Why should you attend: Applying lean concepts and techniques to your practice can create an environment where your patients get exactly what they want and need exactly when they want and need it. Lean techniques can also help remove some of the common barriers and frustrations that staff experience as they go about their daily work.

Lean concepts can help you transform your current practice into one that's more efficient, productive and satisfying to you and your patients and staff. Lean concepts can also help you and your staff reduce errors, reduce, reduce, waiting and you can improve performance consistency among staff and ensure the delivery all of the services recommended in areas such as disease management , health maintenance, and effective patient education.

Areas Covered in the Session:
Creating optimal physician flow
Supporting physician value-added time
Being able visually communicate patient status
Standardizing everyone's work
Lay out the clinic for minimal motion
Change the care delivery model
How to get started on the lean journey in your practice
How to better organize office layout and "de-clutter" to create additional space

Who Will Benefit:
Practice Managers
Office staff
Billing Managers
Physicians
Nurses
General office staff
Physician practice executives/owners
Chris Calderone, MA, MBA Chris Calderone is the founder and managing partner of the Lean Healthcare Consulting Group, LLC, a healthcare consultancy firm that focuses on the home medical equipment sector and the post-acute setting - including home healthcare, home infusion, complex rehab, and long-term care. The LHCG specializes in process assessment, workflow optimization tactics, leadership development, talent management, lean thinking training and applications, process redesign, change management, and strategic planning. Chris started in healthcare 1993 and has worked throughout the health care continuum for hospitals, home health agencies, DME providers. He has held variety of leadership roles in operations, strategy, and quality improvement. Chris is a veteran of the United States Army and he holds a B.A. in healthcare management from Spring Arbor University, a MBA from the University of Phoenix, and a master’s degree in organizational management from Spring Arbor University. Chris is known for his special expertise in home health, long term care, hospice, HME distribution operations, multi-disciplinary out-patient clinics, physician practices, and home medical equipment operations. Chris is a nationally recognized health care speaker and author. Chris has presented to many national audiences at healthcare trade shows and annual conferences. He has also written several articles for various healthcare management publications on quality, leadership, and performance improvement.

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