Consultants' Workshop-NeuroLeadership to Improve Client Relationships February 25, 2011

The ability to forge effective, collaborative client relationships is the most essential element of a consultant's toolset. Krista Henley, M.A., LMFT, PATCA's February 25 workshop facilitator, will teach new, scientifically-proven methods that will help create and sustain positive relationships with clients and collaborators.

Henley states, "When clients or their employees respond as though they are threatened, it taxes them mentally, and adversely affects their productivity." Consultants who attend the workshop will learn how to recognize and minimize these threat responses, and lead the client toward a more positive culture of reward.

The workshop will focus on recent breakthroughs in neuroscience that offer new information about techniques that improve workplace environments. Leading specialists in brain-based coaching, Jeffrey Schwartz and David Rock, have identified five important qualities that a consultant can develop to minimize threat triggers and maximize positive, engaged states of mind that make good collaboration possible.
Attendees will learn about SCARF (status, certainty, autonomy, relatedness, fairness), a brain-based model for collaboration that examines social threats and rewards.

This workshop will also provide tips on how to deal with clients who are stuck in "narrative" thinking about the past instead of engaging in the present with "direct experience" thinking.

Official Website: http://www.PATCA.org