Common Mistakes Companies make in Handling a Brand Crisis December 17, 2012

A crisis is a nightmare that every brand must confront at one point or another, and it is important to educate yourself on the proper way to handle the issue. With the explosion of social media, consumers have the power to broadcast their opinions of your brand like never before. Being prepared and knowledgeable before a crisis occurs is crucial to protect your company’s image and future.

Join us as Kara Clark, Account Manager for the SDL Social Intelligence Division, guides you through the most common mistakes companies make when dealing with a brand crisis.

In 30 minutes, you will learn:

• Common traps companies fall into when dealing with an online crisis

• Additional problems created when a crisis is not addressed properly

• Q&A focus on how to avoid these common mistakes

This webinar is available for live viewing in three different time zones. Choose which time zone best suites you below.
Registration: United States

For those in the United States, please register at this time zone.
Dec. 17 10:00 AM - 10:45 AM (PST)
Register Now »

Registration: Europe
For those in the UK and European time zones, please register for this webinar.
Dec. 17, 2012 2:00 PM - 2:45 PM (GMT)
Register Now »

Registration: Asia Pacific Region
If you are in a country in the Asia Pacific Region, please register for this live webinar held at 1:00PM Sydney Australia time.
Dec. 18, 2012 1:00 PM - 1:45 PM (AEDT)
Register Now »

Date & Time-
December 13 2012 1:00 PM (1 hour), Eastern Standard Time (EST)

Presenters-
Kara Clark, Account Manager, SDL Social Intelligence Division

Webinar URL
http://www.sdl.com/events/si/webinars/crisismanagement-webinar.html

About SDL
SDL enables global businesses to engage with their customers in the language, the media and at the moment they choose. We help businesses manage their brands, drive global revenues, accelerate speed to market and enrich their customers’ experience. SDL solutions drive global reach across multiple languages, cultures, channels and media. SDL has over 1,500 enterprise customers, 400 partners and a global infrastructure of 70 offices in 38 countries. For more information, visit www.sdl.com.