Collaboration SIG: Dialogue Mapping April 24, 2006

Cognitive studies have shown that, when faced with a complex and novel problem, humans use a fundamentally chaotic ("opportunity driven") process to organize information and solve the problem. This insight helps clarify the situation when a problem is "wicked." Wicked problems require a sense-making process that happens in conversations, mostly in face-to-face meetings, but meetings are repetitive, boring, and ineffectual.

This talk presents Dialogue Mapping, a new approach to meetings and collaboration in which collective intelligence is achieved through framing powerful questions and conducting a comprehensive and creative exploration of their possible answers. The methods have been proven in strategic planning, product development, aerospace project planning, environmental planning, policy formulation, and system design.

SPEAKER:

Dr. Jeff Conklin will introduce several key concepts and the basics of Dialogue Mapping. We will then select a wicked problem to discuss and dialogue map.

http://collaborationsig.jot.com/DialogueMapping

COST & REGISTRATION:
Free for SDForum Members, $15.00 for non-members.