Cognitive Interviewing for Accident Investigators - BASIC February 23, 2009

This course provides the foundational knowledge and skills needed to conduct interviews of participants in, and witnesses to, transportation incidents or accidents. Emphasis will be on the cognitive interviewing technique to maximize the amount and quality of information obtained during investigative interviews.

Upon completion of this course the participant will be able to:
Use the Cognitive Interview (CI) method to obtain more accurate and complete information from eyewitnesses and critical personnel in accident investigations
Explain how the social dynamics in an interview can affect its outcome
Identify various errors of perception and memory
Employ various techniques to enhance a witness’ recall of an event
Brief colleagues about the interview process and its impact on the outcome of an investigation

$423 for all applications and payment received no later than January 23, 2009
$467 for all applications with payment received January 24, 2009 to February 17, 2009
$517 for all applications submitted between February 18, 2009 and 12:00 pm (noon) ET on February 22, 2009
$50 processing fee will be added to tuitions for all

Official Website: http://www.ntsb.gov/TC/CourseInfo/IM401A_2009.htm