Center for Leadership and Innovation Customer Service April 12, 2012

April 13, 8:30 a.m.-4:30 p.m. | Customer Service
The Key to Driving Growth and Retention: Most companies fail to link customer service to customer retention, loyalty, or referrals, higher margin, or revenue. This course includes a review of key customer service skills and exercises designed to help you make immediate changes to your customer service program. Register now …

Official Website: http://learn.uvm.edu/center-for-leadership-and-innovation/management-seminars/strategy-implementation/customer-service-the-key-to-driving-growth-and-retention/