Business Etiquette Workshop May 16, 2007

Is it okay to check your emails on your PDA in an effort to be more productive? After an initial business meeting with a prospective customer, what is the appropriate medium for a thank you note? When making introductions in a business setting, whom do you introduce first?

Not sure? Then this workshop is for you:

Next Step's Business Etiquette Workshop provides all personnel (new hires to managers and supervisors) with the knowledge and skills to ensure internal and external customers perceive them as professionals. Next Step's interactive workshop will give you practical tools and the latest guidelines to:

* Email etiquette: Writing an email that gets attention, is read and will be acted upon

* Telephone etiquette: Creating a positive impression on the telephone, including effective use of voicemail and cell phone etiquette 101

* Meeting etiquette: Leading and participating in meetings to ensure productive and respectful use of attendees' time

* Office Etiquette: Dealing with awkward business situations and handling challenging interpersonal relationships at work - professionally, ethically, and tactfully

* Dining etiquette: Doing business effectively and comfortably over a pleasant meal

Register via Acteva:
http://www.acteva.com/booking.cfm?bevaid=133016
Admission: $249 Early registration special until May 11, 2007 ($299 after this date)

Questions? Please email Anne Massenkeil at amassenkeil@nextstepgrowth.com

Official Website: http://www.nextstepgrowth.com/workshops/businessetiquette.shtml