BMC BSM - Automate the Service Management System (Webinar) July 27, 2010

TOPIC: BMC BSM - Automate the Service Management System
Join this webinar on Tuesday, 27 July, 2010.
3.00p.m. – 4.30p.m. IST
http://www.vyomlabs.com/bmc-bsm-automating-service-management.php

Join Vyom Labs for this compelling webinar that will present to you the significance of “BMC BSM - Automate the Service Management System”

This webinar is meant to give an outlook as to "How does the integration of Monitoring, Notification and Ticketing systems can help an organization to Automate the Service Management system"
Topics covered in this webinar are:-

* Introduction
* Why to Automate the Service Management System
* ITIL - A best practice framework proving to be a great foundation upon which to build, deliver and sustain service excellence
* Monitoring - Avoid firefighting with proactive monitoring
* Automated Notification solution for System Events
* Ticketing system
* Conclusion: Monitoring + Notification + Ticketing System = "BMC BSM - Automate the Service Management System"
* Q&A

Audience

* C-level, including CIOs/CTOs
* IT Directors & VPs
* IT Managers
* IT Infrastructure Managers
* Performance Manager