Assertiveness Course December 5, 2010

This course is designed for current or potential managers/supervisors/team leaders who would benefit from further developing assertiveness skills to raise their influential profile and bring about results in a smooth and professional manner. The course aims to build the confidence of the individual in dealing with a spectrum of challenging work situations such as meetings, delegation and discipline. Assertive behaviour will be defined, developed and practised to demonstrate how to remain in control whilst portraying a professional image.

Official Website: http://www.thales-trainingconsultancy.com/course-details/assertiveness-for-influencing-managing-conflict-course/